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Look for a shipping confirmation email that will provide an estimated delivery date.

If ordered in a retail store, you should depart the store with device in hand.

Most questions can be answered quickly using the Help Hub.

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You can downgrade to the Free plan at any time to prevent unwanted charges.

If there’s more than one day until your renewal date, we will prorate the remaining balance on your account and hold it for your organisation as credit.

Whenever we charge a card, a billing email is instantly sent to your nominated billing contacts.

This email contains a direct link to the tax invoice as well as an attached pdf version.

Your billing contacts can be set in your billing preferences.

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